CarPlay not working in 2019 VW Jetta

Two weeks ago, my CarPlay stopped working. I’m using the same cord that worked for the last 2 years. I’ve tried using a different cord, no luck. My phone will connect via Bluetooth. Car will say that phone cannot connect to CarPlay.


-I’ve reset my phone

-I’ve done a hard reset

-I’ve reset the infotainment in my car

-I’ve forgotten my car from phone. VW techs replaced my radio based on what VW told them to do

-VW techs updated all the software in car. VW said they did all they could and it’s an Apple issue.


Don’t know what else to. Any suggestions? It seems like since the 14.2 update I’ve had issues.

iPhone XR, iOS 14

Posted on Dec 7, 2020 4:27 PM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

CarPlay not working in 2019 VW Jetta

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.