iPhone X running latest IOS version Hung during sync with PC with on screen dialogue box "Allow this device to access photos and Videos..." and Don't allow or Allow as selectable options. Unfortunately
the screen is unresponsive so cannot select either. Hard reset with up volume then down volume and then hold the right hand button does not reset or work! Any ides/other options to hard reset? Thanks
1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support
Axel F.
1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support
Axel F.
iPhone X cannot hard reset
