Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my mail crashes after I installed Big Sur on my iMac(mid2014)

The mail initially worked but after I installed Microsoft Office 2019 in the same sitting , mail crashes at every attempt to open it. I put my old Office in the trash with no effect



iMac 27″, 11.0

Posted on Dec 7, 2020 9:40 PM

Reply
Question marked as Best reply

Posted on Dec 7, 2020 9:59 PM

The best antivirus, cleaning app, and overall maintenance app for Mac OS is Mac OS itself. All you need to do with Mac OS to keep it secure and running well is to keep it up-to-date and do periodic (about 1x per week) restarts. Other than that, leave it alone. Adding third party antivirus, cleaning, security and other types of maintenance apps to Mac OS adds no additional level of security. The only thing these apps do is have the opposite affect users want. They make Mac OS slow, unstable, generate odd behavior (much like you are experiencing) and make Mac OS appear buggy. 

 

Please locate the developers uninstall instructions for Intego and follow to the letter. Then restart in Safe Mode per the directions in Use safe mode to isolate issues with your Mac and then restart normally. 


5 replies
Question marked as Best reply

Dec 7, 2020 9:59 PM in response to pmobgyn

The best antivirus, cleaning app, and overall maintenance app for Mac OS is Mac OS itself. All you need to do with Mac OS to keep it secure and running well is to keep it up-to-date and do periodic (about 1x per week) restarts. Other than that, leave it alone. Adding third party antivirus, cleaning, security and other types of maintenance apps to Mac OS adds no additional level of security. The only thing these apps do is have the opposite affect users want. They make Mac OS slow, unstable, generate odd behavior (much like you are experiencing) and make Mac OS appear buggy. 

 

Please locate the developers uninstall instructions for Intego and follow to the letter. Then restart in Safe Mode per the directions in Use safe mode to isolate issues with your Mac and then restart normally. 


my mail crashes after I installed Big Sur on my iMac(mid2014)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.