MacBook Audio quality for Zoom calls

I have a brand new MacBook 2020. On Zoom and FaceTime calls, people at the other end can barely hear me, even if I shout. On the other hand, if I use my iPhone/iPad I'm perfectly audible in a normal speaking voice. What's wrong with my MacBook?

Posted on Dec 8, 2020 5:59 AM

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Facetime on Mac saying "Call Failed" I have a 2021 Mac M1 Max running Mac OS Ventura 13.0.1 (22A400). Every time I try and use Facetime in any capacity (Video Facetime, Audio Facetime, Wifi connected phone call) the call will come through on my Mac - and upon answering - say "Call Failed". I have tried logging in and out, restarting, force quitting, etc... My wifi is Gig up / down I currently run my mac through an audio interface for output to speakers, but no microphone (just use the built in). I have tried selecting a different speaker and running strictly through the Macbook pro speakers. My questions is - what's going on? None of this has been an issue in the past until updating to Ventura.
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1 reply

Dec 8, 2020 6:00 AM in response to pallavinm

Check System Preferences > Sound > Input tab for the input level.

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MacBook Audio quality for Zoom calls

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