MacBook Pro screen goes black with low battery icon

I've MacBook Pro (15-inch, 2019) and I’m facing the exact same problem. Before the update, it’s working totally fine but updating to Big Sur was the biggest mistake I did. Earlier this problem was rare but now it happens frequently which has started irritating me. Every time I start my MacBook I wish not to get that black screen. Even if my MacBook has a charge above 70-80%, it still shows that low battery icon on the black screen when I press the power button. I checked my battery’s health, which is currently showing as NORMAL and I also checked my charge cycle which is around 85 at the moment. I thought that reinstalling the software would fix this problem, So I reinstalled the Big Sur through MacOS RECOVERY but the hard work didn’t pay off and the problem was still there. Then I thought of giving it a second try, So this time I choose to hard reset my MacBook through DISK utilities in MacOS RECOVERY and that too went in vain and now I’m super irritated by this OS. I'm trying to find a solution to this problem but can’t find one.

I've MacBook Pro (15-inch, 2019) and I’m facing the exact same problem. Before the update, it’s working totally fine but updating to Big Sur was the biggest mistake I did. Earlier this problem was rare but now it happens frequently which has started irritating me. Every time I start my MacBook I wish not to get that black screen. Even if my MacBook has a charge above 70-80%, it still shows that low battery icon on the black screen when I press the power button. I checked my battery’s health, which is currently showing as NORMAL and I also checked my charge cycle which is around 85 at the moment. I thought that reinstalling the software would fix this problem, So I reinstalled the Big Sur through MacOS RECOVERY but the hard work didn’t pay off and the problem was still there. Then I thought of giving it a second try, So this time I choose to hard reset my MacBook through DISK utilities in MacOS RECOVERY and that too went in vain and now I’m super irritated by this OS. I'm trying to find a solution to this problem but can’t find one.

Hello cd_1208,

We understand that you have some concerns related to your battery. Depending on the age of your Mac and usage over time, the battery may be at a point where it's considered degraded. As outlined at Battery Service and Recycling: "Your battery is designed to retain up to 80% of its original capacity at 400 complete charge cycles." You can find this info under the Apple menu > About This Mac > System Report > Power.

Further info on batteries can be found here: Check the condition of your Mac notebook’s battery

If you need to review service options, you'll want to Contact Apple Support.

Thanks for using Apple Support Communities!