Seri stopped working with my Google maps. Help!


I was excited about finally being able to "hands-free" use Siri directly with Google Maps. "Hey Siri, navigate to work using Google Maps!" Google Maps opens with my current location and my work address destination (yay!), however Google Maps then just hangs on the map with the spinning circle. It never determines a route and never shows the start button like it does when it doesn't have a cellular/data connection, except it doesn't go to the "retry" screen. It just hangs indefinitely.


I have to kill Google Maps and launch it manually, and type the appropriate address into google maps then it works normally. I have tested it Many times and it is always the same problem, so it's not my data/cellular connectivity. It is something to do with the Siri interaction with Google Maps.


Anyone know of a solution?

iPhone XS, iOS 14

Posted on Dec 8, 2020 9:31 AM

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3 replies

Dec 13, 2020 10:38 AM in response to Tim8675

Hi there Tim8675,


Thanks for using Apple Support Communities. It sounds like you are using Siri with Google Maps and it is not loading properly, but it has worked when manually entering the address instead. Does the built in Maps app work okay? Do you have any issues with Siri in other apps?


This article may help:

If an app unexpectedly quits, stops responding, or won’t open


We hope this helps!

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Seri stopped working with my Google maps. Help!

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