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Level 1

4 points

Why when I try to update an app or download an app a message pops up saying my account is disabled in the App Store and iTunes?

How can I fix this?

iPhone 11 Pro Max, iOS 14

Posted on Dec 9, 2020 7:16 AM

Top-ranking reply

Level 10

684,609 points

Posted on Dec 9, 2020 7:18 AM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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