Level 1

10 points

Phone and Watch Stuck in Sleep Mode - Both Frozen

Iphone 12 and SE (WiFi/Cell) both stuck in sleep mode. Did a hard reboot, and still stuck. Need help please.

Apple Watch

Posted on Dec 9, 2020 9:13 AM

Reply

Similar questions

frozen iphone my screen is frozen on my iphone - apple watch is working
173 2
My iPhone X is frozen - how can I unfreeze- I tried the instructions of up Playing around with pairing my Apple Watch & then noticed my iPhone X screen froze- phone rings - can't answer , can't open anything on the screen, can't turn on or off, tried the instructions to unfreeze with no success - please help
210 1
phone frozen My phone will not turn off, it wont let me click any apps. still get messages through my watch and can answer calls on my watch. Anyone know how to fix?
150 1

1 reply

Level 1

10 points

Dec 9, 2020 9:15 AM in response to WM2021

Solved by going into watch and turning off sleep. This is a bug you need to fix please. I am the sixth person reporting this.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Phone and Watch Stuck in Sleep Mode - Both Frozen

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up