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Good Afternoon, I am wondering if you can assist me with an Iphone 6

I have recently acquired an Iphone 6 which is unlocked, but I don't know the apple id name or password and I want to wipe the phone. It was my sister in laws who passed away recently.

Posted on Dec 9, 2020 1:29 PM

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Posted on Dec 14, 2020 8:30 AM

Hello and welcome to Apple Support Communities, Question-100!


We understand you've lost your sister-in-law and want to remove her Apple ID from an iPhone. We'd be happy to provide information on what can be done.


First of all, sorry for your loss. You can follow the steps here to request access to this device:

How to request access to a deceased family member's Apple accounts


Have a pleasant day.

2 replies
Question marked as Best reply

Dec 14, 2020 8:30 AM in response to Question-100

Hello and welcome to Apple Support Communities, Question-100!


We understand you've lost your sister-in-law and want to remove her Apple ID from an iPhone. We'd be happy to provide information on what can be done.


First of all, sorry for your loss. You can follow the steps here to request access to this device:

How to request access to a deceased family member's Apple accounts


Have a pleasant day.

Good Afternoon, I am wondering if you can assist me with an Iphone 6

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