Iphone restarting/battery level fluctuating

Hi, my iphone is having the problems described in the title, it is constantly restarting and the battery level is wildly fluctuating. It will be completely charged and then the next minute it will be empty and the phone is restarting itself. I am including a screenshot of the battery information in settings, it appears that the battery itself is not the problem. I'm guessing it is related to the "peak performance capability" issue mentioned below.



My ios is up to date. I've also tried resetting the network settings. Any help to solve this problem would be greatly appreciated. Thank you!


iPhone SE, iOS 14

Posted on Dec 9, 2020 2:09 PM

Reply
1 reply

Dec 14, 2020 8:48 AM in response to Brandon Duhon

Hello and welcome to Apple Support Communities, Brandon!


We understand your iPhone is unexpectedly shutting down frequently. We'd be happy to provide information to help you address this.


Have a look at the information in the section called "Preventing unexpected shutdowns" of the following article and see if they match what you're experiencing: iPhone Battery and Performance


Let us know if this does not help, and if you have any new information you can provide to help us help you.

Have a great day!

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Iphone restarting/battery level fluctuating

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