When using Iphone 12 Pro Max, sometimes there is a crackling sound in the phone, it starts to crack and vibrate. after which you cannot record a video when I go to the camera application. fix it only after restarting the phone. I also want to note that this happens when recording video not in a built-in application, but when recording video using social networks
Hello Glebz2003,
Welcome to Apple Support Communities. We understand that your iPhone makes noises when recording videos using third party apps. We want to make sure we provide you with the help and support you need.
To help, we’d like the following details:
- How long have you experienced this issue?
- Is this happening with both the rear and front cameras?
- What version of the iOS software do you currently have installed on your device? You can find this in Settings > General > About.
iOS 14.3 was just released, so we'd recommend backing up your iPhone then update:
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Let us know if the issue persists afterwards. We'll be waiting for your response.
- as soon as I encountered this problem, I immediately wrote to those support
-this happens with all cameras, I will also repeat that this can only be fixed after a reboot (since the "video" tab in the camera simply disappears)
-my IOS software version is 14.2.1
did everything, updated IOS to the latest version 14.3
Hi Glebz2003,
Thanks for getting back to us with those additional details. We understand That the issue with your camera making noises is fixed temporarily when you restart your device, and we'd be happy to help getting a resolution.
We just released iOS 14.3, so if you haven't updated to this version yet, please follow the steps in the following links, and let us know the results:
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Kind regards!
Hello Glebz2003,
Thanks for following up with us. It looks like your iPhone makes crackling noises. We'd be happy to look into this more.
From here we want to restore the device to factory settings (without the backup you will lose data. So verify that you have a newly set up backup)
How to back up your iPhone, iPad, and iPod touch
Set it up as new and test before restoring to see if the issue continues there, here's how to restore:
Restore your iPhone, iPad, or iPod to factory settings
If the issue persists afterwards, please contact Apple for further assistance.
Cheers!
Phone error
