Logitech Mouse MX Anywhere 2S Lagging

Hi,


I have an Logitech MX Anywhere 2S Mouse that is lagging/jumping when using it with my 13 inch MacBook Pro 2018. The issue only happens with one of the two users I have on my this mac. The mouse also works perfectly fine with my iPad which leads me to think something is wrong with my user account?


Did anyone face a similar issue?


Thanks

MacBook Pro 13″, macOS 10.15

Posted on Dec 10, 2020 7:31 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2020 1:52 PM

Greetings, omarmohali!


Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with your mouse not working on a specific user account on your Mac. Check out this article for How to use safe mode on your Mac. Testing in safe mode would be another good step, but if it's disruptive to do so, you could try checking System Preferences > Users & Groups, and then check the Login Items section and remove each of these. Then restart to see if the behavior persists. If the issue is resolved, then add each of the login items back one at a time. This would help you determine which one might've been causing the issue.


Let us know the results and have a great day!

1 reply
Question marked as Top-ranking reply

Dec 14, 2020 1:52 PM in response to omarmohali

Greetings, omarmohali!


Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with your mouse not working on a specific user account on your Mac. Check out this article for How to use safe mode on your Mac. Testing in safe mode would be another good step, but if it's disruptive to do so, you could try checking System Preferences > Users & Groups, and then check the Login Items section and remove each of these. Then restart to see if the behavior persists. If the issue is resolved, then add each of the login items back one at a time. This would help you determine which one might've been causing the issue.


Let us know the results and have a great day!

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Logitech Mouse MX Anywhere 2S Lagging

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