Yesterday all day i wasn't able to you my phone do to the cellular data not working. I went to the spectrum mobile store to have them help me but they couldn't so we try to reset it the phone and scince them i can't sign in to the phone it asking me to contact apple support.
Hi there fatoumata17,
We're happy to help you with no service, and not being able to sign in to your iPhone. Let's start with getting you back into your iPhone. We don't know exactly how you are unable to sign in, so we're providing some steps to resolve common issues:
If you forgot the passcode on your iPhone, or your iPhone is disabled
Once you have access to your iPhone, follow the steps here to resolve the No Service issue you're having:
If you see No Service or Searching on your iPhone or iPad
Feel free to reach back out if you have any questions.
Have a great day!
hello, i just have a proplem with my phone is not working.
