My usb-c cable does not plug into the magic keyboard. It doesn't go all the way in and falls out. It lacks about ⅛ inch of going all the way in. Help!

my usb-c cable does not plug into the magi keyboard. It doesn't go all the way in and falls out.


Posted on Dec 10, 2020 2:38 PM

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1 reply

Dec 14, 2020 6:28 PM in response to cshquilter

Hello cshquilter,


Welcome to Apple Support Communities. It sounds like you're having trouble with your USB-C cable connecting to your Magic Keyboard. We are happy to share information that may help.


Check to see if the same issue occurs when using a different USB-C cable. You may want to try one that Apple has certified and that comes with the MFi badge: Identify counterfeit or uncertified Lightning connector accessories.


Take care.

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My usb-c cable does not plug into the magic keyboard. It doesn't go all the way in and falls out. It lacks about ⅛ inch of going all the way in. Help!

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