I own my IPad, I am an adult, I am billed through my credit card monthly for ICloud services but since I recently changed my Apple ID password I can no longer download Free "In-app" offerings. What is the problem? How do I resolve the issue?

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I own my IPad, I am an adult, I am billed through my credit card monthly for ICloud services but since I recently changed my Apple ID password I can no longer download Free "In-app" offerings. What is the problem? How do I resolve the issue?

The same as above - why am I getting an error message and am not able to download a free offering with an"In-app" designation, specifically the Instagram shortcut from the Apple app Store?

iPad, iOS 10

Posted on Dec 10, 2020 3:04 PM

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Answer 1

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Eric Root

Level 10

684,135 points

Dec 10, 2020 5:37 PM in response to Dot-Pat

If you have changed your ID or password, have you followed the steps in this article?

What to do after you change your Apple ID or password - Apple Support.

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I own my IPad, I am an adult, I am billed through my credit card monthly for ICloud services but since I recently changed my Apple ID password I can no longer download Free "In-app" offerings. What is the problem? How do I resolve the issue?

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