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I received a phone call saying that my ICLOUD had been compromised and to press one for information. Is it a scam?

I received a phone call saying my ICLOUD account had been compromised and to press 1 to contact Apple. I didn’t press 1 because I was afraid it is a scam. Have ICLOUD accounts been compromised?

iPad Pro, iPadOS 14

Posted on Dec 10, 2020 3:13 PM

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Question marked as Top-ranking reply

Posted on Dec 10, 2020 3:35 PM

It is a scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 10, 2020 3:35 PM in response to Fiddlinaway

It is a scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

I received a phone call saying that my ICLOUD had been compromised and to press one for information. Is it a scam?

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