Used incorrect email for cloud backup... need help changing it

I have upgraded storage that I purchase monthly under a master email address. My pro and my iPad and phones all back up to the cloud. I just purchased a new iPad and my son helped me set it up. We used a secondary email account to set the iPad up. Now I am out of data allowed for cloud backup for this new iPad and realized that it is not backing up with my master email account that I pay for space. It is using the “starter” allocation for the new iPad. I assume because of the secondary email address that I used. Now how can I change this on the iPad?

iPad Air, iOS 12

Posted on Dec 10, 2020 3:54 PM

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Posted on Dec 10, 2020 5:33 PM

You will have to sign out of iCloud with the current AppleID and sign in with the AppleID for the iCloud account you subscribe storage with. The AppleID used defines the iCloud account. You don’t have a “secondary” email for one iCloud account. You have two AppleIDs and thus two iCloud accounts.


Each AppleID can only have one primary login email address. That address, when used with iCloud, determines the iCloud account.

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Question marked as Top-ranking reply

Dec 10, 2020 5:33 PM in response to cari151

You will have to sign out of iCloud with the current AppleID and sign in with the AppleID for the iCloud account you subscribe storage with. The AppleID used defines the iCloud account. You don’t have a “secondary” email for one iCloud account. You have two AppleIDs and thus two iCloud accounts.


Each AppleID can only have one primary login email address. That address, when used with iCloud, determines the iCloud account.

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Used incorrect email for cloud backup... need help changing it

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