new iphone 11 migration
When trying to set up a new iphone 11 from an iphone 7 using device to device migration the iphone 11is spinning forever on installing a software update. What do I do?
iPhone 11, iOS 13
User profile for user:
Joseph_S.
User level:
Community Specialist
Hello, bhedwards5!
Thanks for reaching out to the Apple Support Communities! It sounds like you're trying to transfer your data from your old device to a new one and the new device is not completing the software update. First, let's be sure you complete the update to the iPhone 11 to have the latest software available on the device. Check out this article If your iPhone, iPad or iPod touch won’t update. This article will give you the steps to take for issues updating your device, as well as the next steps to take if the issues continue.
Once you've updated the device, you will be able to follow the steps in the article to Use Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch.
Let us know the results and have a great day!