iPhone 12 Pro max Camera Lens Tiny Hairline Scratches

Unless you found it at time of sale (While your still at the store you bought it from) your prob screwed. My new Ipad, I noticed had a small hairline fracture in the screen corner. I took it to the Apple Store where I was told, since I had no proof that I didnt do it (How would you prove that?), my only option was to buy a new one, since they claim they cant repair a ipad screen.

Funny, they used to say that about IPhone, until they were sued. Anyhow, most likely they will make you pay for the full repair unless you bought AppleCare.

Made an account to reply that I have this issue too! It seemingly disappears when wiping it down but constantly smudges. The same ultra wide lens too. The first few times I was like...why does that keep happening until today when I wiped it with an alcohol pad and the scratch became very apparent. Unfortunately since the lens was clean when I got it out of the box, I didn’t even become aware of it until a week or so in.

Seriously!! And funny thing the first phone that was opened up (in store) - had a scratch on its screen. Like brand new, straight from the box (I did ask for another one). So now I'm not even surprised this happened. Absolutely upset that this super expensive phone came out like this but it is what it is at this point :( I hope other people who have this issue speak up about it too. And I agree, I know the apple store probably won't believe that it was like this from the start, I also don't have the time or energy to argue it out. I don't believe my photo quality is affected either, but I'm gonna test it out again this weekend now that I've confirmed its actually a scratch. But I do feel better knowing it wasn't just mine either so thanks for posting about it.

Not really addressing the original post issue but I had an iPad Pro that I got my mom for Christmas. Bought it back in November during the sales (from Best Buy). Mom opened it Christmas morning and the entire screen was shattered. Thankfully I didn’t have any issues getting it exchanged despite purchasing it almost a month earlier. Maybe I lucked up with it being Best Buy and not Apple directly but honestly I would have been prepared to fight the issue had it been otherwise.

Is it something like this:

Yes because BB has a holiday return policy. So glad you were able to exchange it!