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Iphone 12 pro max camera scratch

Hi, so my girlfriend damaged her phone at the gym today, and everything looked fine until she turned the camera on. The 1x camera has some kind of cracks on the picture, but there is no damage on the actual back camera. I checked the lens, cleaned it with cotton but there was not a single scratch. If you can at least tell me what i can do about it, i would be very thankful!

Posted on May 8, 2023 2:15 PM

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Question marked as Top-ranking reply

Posted on May 8, 2023 2:17 PM

Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


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2 replies
Question marked as Top-ranking reply

May 8, 2023 2:17 PM in response to edin52

Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


Iphone 12 pro max camera scratch

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