im trying so transfer sim card from 7 plus to a new se. i cant open the tray in the new phone. is there a special way?
inserting sim card
iPhone SE, iOS 14
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User profile for user:
Joseph_S.
User level:
Community Specialist
Hey there mlbmlb,
We understand you're trying to remove the SIM card tray from your new iPhone, but are experiencing issues. We'll be happy to help.
The best steps for this process can be found here: Remove or switch the SIM card in your iPhone or iPad
This article explains that pushing a paper clip or SIM-eject tool into the hold beside the tray should force the tray out. Make sure to not push too hard.
If you're still unable to get it out, it would be best to visit a service location. Find those using this link: Find Locations
Cheers!