My iphone 11 keeps resetting and lagging.

I got the Iphone 11 and it keeps power resetting and turning on and off, later my apps wouldn’t even open. When I click on my apps it glitches out. There is also another problem with the storage, I have more than 200gb left and my apps are saying storage is full.

iPhone 11, iOS 14

Posted on Dec 11, 2020 9:57 AM

Reply
3 replies

Dec 15, 2020 11:58 AM in response to Jennylinn02

Hello Jennylinn02,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with your iPhone restarting unexpectedly. At this point, we would like you to reinstall iOS on your device; this will help us isolate the situation further. Reinstalling iOS should not affect any of your data, but it is always a best practice to make sure you have a current backup in either iTunes or iCloud.



How to back up your iPhone, iPad, and iPod touch

Transfer photos and videos from your iPhone, iPad, or iPod touch


Once you have a current backup, follow the steps from the "If your device turns on but gets stuck during start up" section in this article:


If your iPhone, iPad, or iPod touch won't turn on or is frozen


Use the “Update” option and not “Restore” and these steps will reinstall iOS. Keep in mind that these steps were written for a different issue, but they will still help us isolate the situation further.



Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iphone 11 keeps resetting and lagging.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.