Screen is being observed

Hello! I updated my MacBook air 13 to Big Sur and today I got message "Screen is being observed". It was on the login screen. I don't have any permission for screen recording. I have not hooked my MacBook to any external monitor or shared screens with any software. What does this message mean?

MacBook Air 13″, macOS 11.0

Posted on Dec 11, 2020 1:25 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jul 15, 2021 8:45 PM

I have this same issue...a new MAC with Big Sur OS, and it shows this message each time I reboot/start up the computer after it sleeps. I checked as suggested and there are no apps listed, so nothing with any permission to record. Did you find any more advice about what else to check? Clearly, it is worrisome to be warned that I am being observed! What to do????

25 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jul 15, 2021 8:45 PM in response to Sonya2811

I have this same issue...a new MAC with Big Sur OS, and it shows this message each time I reboot/start up the computer after it sleeps. I checked as suggested and there are no apps listed, so nothing with any permission to record. Did you find any more advice about what else to check? Clearly, it is worrisome to be warned that I am being observed! What to do????

Reply

Mar 22, 2021 3:24 PM in response to Sonya2811

I was able to resolve this on macOS Big Sur by going into:

  1. System Preferences (grey gear icon) >
  2. Security & Privacy (grey home icon, probably on the right.) >
  3. Privacy (probably rightmost tab) >
  4. Screen Recording (scroll left column down to red/orange icon) >
  5. unlock (gold padlock, lower left) >
  6. unchecked Google Chrome >
  7. allowed it to restart Chrome when the prompt popped up


To prevent problems in the future, when I do actually want to do a video chat or whatever, I then rechecked Google Chrome and allowed it to restart again.

[Note that you can also search for "Privacy" with the search field in the upper right of the system preferences window to get to that privacy tab but you cannot simply search "Screen Recording"]

Reply

Jun 21, 2021 12:28 PM in response to Sonya2811

Had a co-worker with the same problem. In Applications -> Utilities there is an application named Screenshot. She was trying to do a screenshot with that and instead started recording her screen. Poking around I noticed an icon in the menu bar I didn't recognize. I clicked it and a window came up with a screen recording in it and then a new file was created on the desktop ... she'd been recording her screen the entire time and the result was a 8+ GB video. 


I tried it ... did the screen record then locked my screen ... that message was on my log in screen as well.

Reply

Dec 15, 2020 2:21 PM in response to Sonya2811

Hello Sonya2811,


It sounds like you're seeing a message saying that your screen is being observed. On your Mac, do you have third party apps that may have access/permission to your screen? You can check that by going to System Preferences > Security & Privacy > Screen Recording and make sure no apps are selected.


Regards.

Reply

Feb 24, 2021 4:27 PM in response to mspallone

Several sessions with Apple Support didn't help me. I solved this issue by performing a fresh install of Big Sur and then loading only my personal, not system, files from TimeMachine. Not the easiest solution since I had to import email and one other dataset, forgot which, manually. This was also necessary since there was a disconnect between my AppleID and iCloud and Music.

Reply

Jan 11, 2021 12:25 PM in response to Sanrico

Thanks, for me, I found that this "observation" message at login was caused by a new display driver for a multi-HDMI adapter. This allows me to have 3 additional monitors hooked up to my MacBook. This also leads to me not being able to unlock my computer with my apple watch.


Reply

Feb 17, 2021 7:09 AM in response to Sonya2811

Ha.. I just saw the exact same message on my login screen.. I googled it and found this thread... I noticed that I had turned on screen flow for a call yesterday and I didn't turn it off.. So yes, my screen was being recorded, it was just from me though.. very cool!

Reply

Jun 11, 2021 11:30 AM in response to Sonya2811

I have found the message to be on the screen when I use my Apple TV (the new 4K one) as my secondary display. When I turn it off (only use my MacBook Pro's internal display) the message is gone. When I have AppleTV as my second screen it shows up.


It didn't show up when I had the same display connected via HDMI.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Screen is being observed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.