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Locked out

My daughter is locked out of her phone how do I resolve this

iPhone SE, iOS 12

Posted on Dec 11, 2020 2:38 PM

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Question marked as Best reply

Posted on Dec 11, 2020 5:57 PM

She forgot her passcode? Forgot her Apple ID and/or password? More information would help.


Passcode - If you forgot the passcode for your iPhone or your device is disabled.      


See if you can recover the ID/password. Use every email address you can think of.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


For the Apple ID password, enter the Apple (iCloud) ID and click Forgot Password. See if you can get an email option.


Apple ID - Manage            


Apple ID – Forgot Password            

1 reply
Question marked as Best reply

Dec 11, 2020 5:57 PM in response to neilmholman

She forgot her passcode? Forgot her Apple ID and/or password? More information would help.


Passcode - If you forgot the passcode for your iPhone or your device is disabled.      


See if you can recover the ID/password. Use every email address you can think of.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


For the Apple ID password, enter the Apple (iCloud) ID and click Forgot Password. See if you can get an email option.


Apple ID - Manage            


Apple ID – Forgot Password            

Locked out

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