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First name/last name problems for labels using Contacts List

Still using Mojave (10.14.6) as fears re updating. Cannot get labels to print from Contacts list with first name/last name format. Any suggestions? thanks

iMac Line (2012 and Later)

Posted on Dec 11, 2020 3:12 PM

Reply
8 replies

Dec 15, 2020 3:33 PM in response to Lynnbo44

Hello Lynnbo44,


Thank you for reaching out in Apple Support Communities. We understand you're unable to print the first and last name of contacts on your Mac. We'll be happy to help


What happens, when you attempt to print the contacts? Does an error message appear? If so, what does the error message say? Just to be sure, let's follow the steps outlined in this helpful article: Print mailing labels, envelopes, and contact lists in Contacts on Mac


We look forward to hearing back from you.


Kind regards.

Dec 16, 2020 1:52 PM in response to Lynnbo44

Lynnbo44,


Thanks for getting back to us and for providing that information. To isolate this issue further, we recommend to log into another user account on your Mac or create a user account. Then, see if you can print the names of your contacts without any issue. This will help determine if the issue you're experiencing is user specific or system wide. If needed, here's an article on how to create a user account on your Mac: Set up users, guests, and groups on Mac


Best regards.

Dec 19, 2020 8:25 AM in response to Lynnbo44

Lynnbo44,


We appreciate your effort. This might be related to a login item. We suggest to remove the login items on your user account that is exhibiting this behavior. When you remove the login item, you can test and see, if you can print the labels without any issue.


Here's a helpful article on how remove login items: Remove login items to resolve startup problems on your Mac


If these steps do not help, we recommend to contact Apple Support to review this further. You can contact them through this link here: Get Support


Cheers.

Dec 15, 2020 6:32 PM in response to CarlAVII

I followed the steps outlined in article as you suggested and it does not resolve the problem. No error messages appear when attempting to print the contacts either. Contacts are printed with the LAST NAME 1st & the 1st name LAST. (Last name, first name). I have tried everything I can think of without the problem being solved. Thanks for your suggestion tho....Lynnbo

First name/last name problems for labels using Contacts List

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