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I Phone 12 Pro Max Camera Issue

Dear Team, requesting your review on the below points and attached Photos.


1- While taking the photo (in daylight or at night, in the outdoors or inside) and the lights are included in the screen there is a Green dots are in my photos which is showing the image useless.

Posted on Dec 11, 2020 11:36 PM

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Posted on Dec 12, 2020 12:05 AM

Does this Dots / patches appear on every photo on the same spot same size? If no read the Wiki article below. If yes then clean your camera surface and if that does not resolve the issue then Contact Apple for support and service - Apple Support 


Lens flare refers to a phenomenon wherein light is scattered or flared in a lens system, often in response to a bright light, producing a sometimes undesirable artifact within the image. This happens through light scattered by the imaging mechanism itself, for example through internal reflection and scattering from material imperfections in the lens. Lenses with large numbers of elements such as zooms tend to exhibit greater lens flare, as they contain a relatively large number of interfaces at which internal scattering may occur. These mechanisms differ from the focused image generation mechanism, which depends on rays from the refraction of light from the subject itself.

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Question marked as Best reply

Dec 12, 2020 12:05 AM in response to prasoonSathyan

Does this Dots / patches appear on every photo on the same spot same size? If no read the Wiki article below. If yes then clean your camera surface and if that does not resolve the issue then Contact Apple for support and service - Apple Support 


Lens flare refers to a phenomenon wherein light is scattered or flared in a lens system, often in response to a bright light, producing a sometimes undesirable artifact within the image. This happens through light scattered by the imaging mechanism itself, for example through internal reflection and scattering from material imperfections in the lens. Lenses with large numbers of elements such as zooms tend to exhibit greater lens flare, as they contain a relatively large number of interfaces at which internal scattering may occur. These mechanisms differ from the focused image generation mechanism, which depends on rays from the refraction of light from the subject itself.

I Phone 12 Pro Max Camera Issue

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