Spotify keeps crashing

My Spotify app keeps crashing half way through a song on my iPhone X. I’ve tried everything, from deleting and reinstalling, so clearing cache and date, to logging out and in, making sure it is not in offline mode. I’ve tried everything and all I can think now is it is an iPhone problem.

iPhone X, iOS 14

Posted on Dec 12, 2020 5:29 AM

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1 reply

Dec 16, 2020 7:37 AM in response to Doch777

Hi there Doch777,


Thanks for contacting us. We know it’s important to listen to music and content with the Spotify app, and we’re happy to assist.


You’ve done some great steps so far. Please try the other steps listed here: If an app unexpectedly quits, stops responding, or won’t open


Can you use your other apps without any issue?


On your iPhone go to Settings > General > iPhone Storage. Check for the amount of storage available on your iPhone. Having storage on your iPhone can help fix performance issues. Try to maintain at least 1 GB of free space. Use the steps here to help with this process: How to check the storage on your iPhone, iPad, and iPod touch


If you have other questions, please let us know.


Stay safe!

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Spotify keeps crashing

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