Cannot Verify Payment Information, may I know how to fix this issue?

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Level 1

13 points

Cannot Verify Payment Information, may I know how to fix this issue?

Hi Guys, I have the problem on here is can't even bind my payment method from my Touch n Go E-wallet payment method here.

Recently have respond from Touch n Go platform after authorisation, but still comes out with the problem "cannot verify payment information" here. After I tried a few times, and I get reject from Touch n Go platform with disagree authorisation already.

And now, any of my payment method credit cards cannot be bind in to, this e-wallet is the same.

Please helps for this here, thanks.

Posted on Dec 12, 2020 7:18 AM

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Answer 1

Best reply

Eric Root

Level 10

684,219 points

Dec 12, 2020 7:36 AM in response to JasonLoo7437

As the screen shot shows, contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide

Apple Support schedule phone call

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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Answer 2

Dec 15, 2020 4:29 AM in response to JasonLoo7437

Did they fix your issue? Got the same problem and I think the agent who assisted me in apple support made it worse, now my apple id is disable in using itunes and appstore

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Cannot Verify Payment Information, may I know how to fix this issue?

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