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missing msi file

trying to update my itunes and it says it cannot find itunes64.msi. any help

Windows, Windows 6

Posted on Dec 12, 2020 8:19 AM

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Question marked as Best reply

Posted on Dec 12, 2020 8:54 AM

For general advice see Troubleshooting issues with iTunes for Windows updates. Start with Missing MSI errors.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version as a workaround for installation or performance issues. Links to the most recent builds are now at the bottom of the page.


Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.


tt2

1 reply
Question marked as Best reply

Dec 12, 2020 8:54 AM in response to waveydavey3663

For general advice see Troubleshooting issues with iTunes for Windows updates. Start with Missing MSI errors.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version as a workaround for installation or performance issues. Links to the most recent builds are now at the bottom of the page.


Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.


tt2

missing msi file

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