Late 2015 iMac keeps crashing

My late 2015 iMac keeps crashing. It crashes about twice a day. Here's the specs and crash report.

Model Name: iMac

Model Identifier: iMac17,1

Processor Name: Quad-Core Intel Core i7

Processor Speed: 4 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 8 MB

Hyper-Threading Technology: Enabled

Memory: 32 GB

Boot ROM Version: 429.50.1.0.0

SMC Version (system): 2.33f12




Posted on Dec 12, 2020 8:41 AM

Reply
3 replies

Dec 12, 2020 9:36 AM in response to audiobrad1

You can save you and us a lot of time and effort if you do the following:


Please navigate to the Mac App Store or navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.


When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 


For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211


Dec 12, 2020 10:32 AM in response to audiobrad1

I don't see any software issues. Can you tell us what hardware peripherals are physically connected to the iMac using a cable, such as External Hard Disk, printers, scanners, etc? What I am thinking is you may have one that is causing the problem and the only way to determine which one it may be is by trial an error. Physically disconnect all of them and then test until you find the correct one.


Another possibility is the internal HD may be failing, you can restart in the Recovery Partition (Command + R on startup) and then open Disk Utility and run First Aide on the HD several times, read the reports and if ANY errors appear then you know the drive is failing.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Late 2015 iMac keeps crashing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.