I'm trying to subscribe to Apple Arcade, but after inputting apple id & password it gets stuck. Pop up keeps coming up asking me to buy or cancel. I press buy, but it comes up again - 3 times, then stops trying to subscribe. If I look at arcade on apple website it tells me to upgrade to Big Sur - I already have. Is it that arcade doesn't work on a 2013 mac book pro?
MacBook Pro 13″, macOS 11.0
Hey there,Wildwoodx!
Thanks for reaching out in Apple Support Communities! If we understand correctly, you're trying to sign up for Apple Arcade but the pop up asking to buy continues. We want to help so you can enjoy all Apple Arcade has to offer!
If possible, are you able to subscribe to Apple Arcade on another device? If not, can you try connecting your Mac to another network, then sign up again?
This link will show you how:
Join Apple Arcade - Apple Support
If you're still unable to subscribe, Contact Apple Support for billing help.
Take care!
If you can't subscribe using the link posted above, contact Support using the link posted above.
I don't have another apple device. I don't have access to another network. I live in rural France. Not everyone can just pop across the road to Starbucks!
Any other ideas please?
Arcade Subscription Problem
