Apple remote will not detect Bose sound bar remote when trying to learn remote

I am having difficulty getting my remote to learn a Bose smart sound bar 300 remote. I follow the steps to learn remote and it says “no signal detected”.

Apple TV 4K, 14

Posted on Dec 12, 2020 9:58 AM

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1 reply

Dec 16, 2020 10:42 AM in response to allchinj

Hi there allchinj,


Thanks for being a part of Apple Support Communities. We know it's important to control sound with one remote, and we'll be glad to look into this with you.


Please try these steps with your Apple TV to help configure another remote.

  1. Open Settings on Apple TV.
  2. Go to Remotes and Devices > Volume Control and choose Auto.


If this doesn't work, try going to Settings > Remotes and Devices > Learn Remote. Then follow the onscreen directions to help configure the Bose remote.


We also have more steps you can try here: Control your TV or receiver with your Siri Remote or Apple TV Remote


Let us know if you need more help.


Have a great day!

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Apple remote will not detect Bose sound bar remote when trying to learn remote

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