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When I cleared my old phone it took messages off my new phone how do I get them back?

When I cleared my old phone it deleted my messages on my new phone. How can I retrieve them?

iPhone 11 Pro Max, iOS 14

Posted on Dec 12, 2020 12:49 PM

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Question marked as Top-ranking reply

Posted on Dec 12, 2020 1:45 PM

If you were syncing Messages with iCloud and deleted them, they can't be recovered. If you weren't syncing Messages with iCloud, do you have a backup you can restore from? Restoring from a backup erases all data currently on your device. Any data newer than when the backup was made will be erased. A restore is an all or nothing restore. You can't access a backup and only restore certain files.


Backup - Restore your device from an iCloud or iTunes backup.    

1 reply
Question marked as Top-ranking reply

Dec 12, 2020 1:45 PM in response to Aim_r04

If you were syncing Messages with iCloud and deleted them, they can't be recovered. If you weren't syncing Messages with iCloud, do you have a backup you can restore from? Restoring from a backup erases all data currently on your device. Any data newer than when the backup was made will be erased. A restore is an all or nothing restore. You can't access a backup and only restore certain files.


Backup - Restore your device from an iCloud or iTunes backup.    

When I cleared my old phone it took messages off my new phone how do I get them back?

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