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My sms/mms messages are not going through. I am getting message not sent. I try sending again and still does not work. Works without a problem on my iPhone 8plus. But not on new iPhone 12 pro max.

Why aren’t my mms/sms messages going through on iPhone 12 pro max?? Brand new. Did not have this problem with older model iPhones.

Posted on Dec 12, 2020 4:39 PM

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Question marked as Top-ranking reply

Posted on Dec 16, 2020 1:33 PM

Hey there billcarr4545,


Based on your post it appears you're having issue sending SMS/MMS messages on the iPhone. We'll be happy to help advise.


Does this seem to happen with multiple contacts in different conversations?

Are you able to receive messages as expected?


Have you checked to make sure that your SMS and MMS features are enabled in Settings > Messages?


Take a look at a few steps in the article below. If you continue to run into issues, we would suggest reaching out to your carrier and have them check things on their end as well.


If you can't send or receive messages on your iPhone, iPad, or iPod touch


Cheers!


1 reply
Question marked as Top-ranking reply

Dec 16, 2020 1:33 PM in response to billcarr4545

Hey there billcarr4545,


Based on your post it appears you're having issue sending SMS/MMS messages on the iPhone. We'll be happy to help advise.


Does this seem to happen with multiple contacts in different conversations?

Are you able to receive messages as expected?


Have you checked to make sure that your SMS and MMS features are enabled in Settings > Messages?


Take a look at a few steps in the article below. If you continue to run into issues, we would suggest reaching out to your carrier and have them check things on their end as well.


If you can't send or receive messages on your iPhone, iPad, or iPod touch


Cheers!


My sms/mms messages are not going through. I am getting message not sent. I try sending again and still does not work. Works without a problem on my iPhone 8plus. But not on new iPhone 12 pro max.

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