Apple Wallet Cards not updating balances

I have an iphone XR with the latest firmware ios 14.2 and I can not update point balances on a number of cards example IHG.

I have already logged out of my apple id and re logged in, turned off my iphone and back on, and erased phone and restored....Does someone know what else to do?

iPhone XR

Posted on Dec 13, 2020 10:28 AM

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1 reply

Eric--F

Community Specialist

Dec 16, 2020 6:36 PM in response to ingtellectual

Hi ingtellectual,

We understand that your Apple Wallet card balances are not updating. In this case, we encourage you to reach out to Apple Support here: Get Support

Take care.

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Apple Wallet Cards not updating balances

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