Texting issues in Mexico

I am in Mexico and I can’t text anyone without an iPhone. I have message setting on “send sms if iMessage is not available.” Data roaming is on. Any ideas?

iPhone 8 Plus, iOS 14

Posted on Dec 13, 2020 10:24 AM

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1 reply

Dec 16, 2020 6:30 PM in response to deborahfromcolumbus

Hello Deborah,


Thanks for using the Apple Support Communities. It sounds as though you're running into issues texting. Have you contacted your carrier to verify if they are experiencing an outage or that all is good with your account? If not, that's the best place to start. We also suggest checking out article, If you can't send or receive messages on your iPhone, iPad, or iPod touch and following the suggestions here.


If you find that all is well with your cellular account, and the steps in the posted article haven't corrected the issue, contacting Apple Support would be your next option. You can reach them at Get Support.


Best regards.

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Texting issues in Mexico

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