I am unable to update my iPod Touch on my PC running iTunes, just updated from Microsoft Store. My error message states "The iPod could not be updated. An unknown error occured (4000). I have followed the suggestions but to no avail.

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I am unable to update my iPod Touch on my PC running iTunes, just updated from Microsoft Store. My error message states "The iPod could not be updated. An unknown error occured (4000). I have followed the suggestions but to no avail.

Posted on Dec 13, 2020 10:40 AM

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bobjbkln

Level 6

9,925 points

Dec 13, 2020 8:17 PM in response to drdabrown

Follow instructions in the link above (including the link at the bottom of that article.

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I am unable to update my iPod Touch on my PC running iTunes, just updated from Microsoft Store. My error message states "The iPod could not be updated. An unknown error occured (4000). I have followed the suggestions but to no avail.

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