Charged for purchase we didn't make
We got an email saying we purchased a Apple Watch. Never made purchase. Only got run around when calling # provided to cancel. Got a order form# but no confirmation on a card used. I guessing a scam
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Almost certainly a scam or phishing exploit after your card or Apple ID information. Hopefully you didn’t give any useful details. Also a possible premium rate phone scam on a 900 or international number.
Check your card transactions. I’ll bet there are no unknown entries there but you know to call the card issuer and get the card stopped/changed if you have any concerns