You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Calls going directly to voice mail

How do all my calls suddenly go directly to voicemail? Do not disturb and airplane mode are not on. Turned off & back on. Still same issue. No settings have been changed. Phone no longer rings! Everything goes to voicemail.

iPhone 8, iOS 14

Posted on Dec 13, 2020 2:42 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2020 3:26 PM

Hello,

Ah, do you have access to another phone to test with? How about a friend, family member, coworker etc?

Then put the two phones side-by-side and have the other one call yours and closely monitor the results. Can you call them?

If no help, you might contact your cellular carrier.

Let us know if you get it figured out.

Good luck.

3 replies
Question marked as Top-ranking reply

Dec 13, 2020 3:26 PM in response to Fernwehgurl

Hello,

Ah, do you have access to another phone to test with? How about a friend, family member, coworker etc?

Then put the two phones side-by-side and have the other one call yours and closely monitor the results. Can you call them?

If no help, you might contact your cellular carrier.

Let us know if you get it figured out.

Good luck.

Dec 13, 2020 2:57 PM in response to Fernwehgurl

Hello,

See these steps:

1) Check the silent button above the volume buttons.  Do you see red?  If so, move the slider.

2) Is Do Not Disturb on?  Go to Settings > Do Not Disturb.  Is it turned on?  Check the times.

3) Go to Settings > Notifications > Phone.  Check the settings. Change the Sound. Does it make a sound?

4) Do text messages make a sound? Go to Settings > Sound & Haptics.  Change the "Text Tone" to a different sound.  Does it make a sound?

Good luck.

Calls going directly to voice mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.