have a ipad mini ive had for 4 years stopped using it since screen was cracked, found it yesterday but dont remember email and password and im locked out.

have a ipad mini ive had for 4 years stopped using it since screen was cracked, found it yesterday but dont remember email and password and im locked out.


iPad mini, iOS 9

Posted on Dec 13, 2020 6:04 PM

Reply
4 replies

Dec 15, 2020 7:16 PM in response to YEE2021

You are going to have to work with Apple to recover those things. Either try and recover the Apple ID and password, or you can contact Apple about the Activation Lock and they can work with you if you have the original receipt. If not, then you are going to have to figure how to recover the Apple ID and password. Start here, If you forgot your Apple ID - Apple Support After this, you are at the mercy of Apple, no one here can do anything else.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

have a ipad mini ive had for 4 years stopped using it since screen was cracked, found it yesterday but dont remember email and password and im locked out.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.