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Level 1

4 points

MacBook Air

I have a 2013 MacBook Air perfect condition. I have updated it and reset it but it won’t update past Mountain Lion OS X. ITunes is also on 11.0.4 but will not update to 12.4.3 which it gives me option too but doesn’t update. Error 102 pops up.

I have tried going to apples website to update past mountain lion to high Sierra and more but none work.

It won’t update anything and I have also already downloaded each download going down the list. ITunes 12.4.3 is the only download available. Please Help

Posted on Dec 13, 2020 10:32 PM

Best reply

John Galt

Level 10

141,610 points

Posted on Dec 14, 2020 7:56 AM

To learn how to update macOS, please read Keep your Mac up to date - Apple Support. To learn how to upgrade macOS to the latest version, please read How to upgrade to macOS Big Sur - Apple Support. If your Mac is too old to run Big Sur that Support document explains your options.

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MacBook Air

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