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Security breach

HELP! I just received an automated phone message from an 800 number saying my apple password has been breached and that my account is being accessed from overseas. How can I tell if this is true and, if it is, what should I do?


iPhone SE, iOS 13

Posted on Dec 14, 2020 7:21 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2020 7:22 AM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


1 reply
Question marked as Top-ranking reply

Dec 14, 2020 7:22 AM in response to Cricol

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Security breach

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