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I just changed my iPhone 6s into iPhone 12pro ,when I was going to back my iPhone 12 pro it told me that there isn’t enough space to do it, but I have only use about 1~2gb .Can any one help me to solve this problem? Thanks a lot.
p.s. my new phone is 128gb and I have only use less than 30gb
Hey there NaokiShieh,
Based on the photos you sent over it appears you do not have enough iCloud storage space to back up using iCloud. You have a total of 29GBs being used on the iPhone with 5GB of storage available in iCloud. In this case you'll have to upgrade your iCloud storage plan, back up using a computer or manage the storage on your iPhone. We have a few resources below that can help.
How to check the storage on your iPhone, iPad, and iPod touch
Upgrade your iCloud storage plan
How to back up your iPhone, iPad, and iPod touch
Regards.
Hey there NaokiShieh,
Based on the photos you sent over it appears you do not have enough iCloud storage space to back up using iCloud. You have a total of 29GBs being used on the iPhone with 5GB of storage available in iCloud. In this case you'll have to upgrade your iCloud storage plan, back up using a computer or manage the storage on your iPhone. We have a few resources below that can help.
How to check the storage on your iPhone, iPad, and iPod touch
Upgrade your iCloud storage plan
How to back up your iPhone, iPad, and iPod touch
Regards.
Thanks a lot
You're most welcome, NaokiShieh.
We're glad we were able to help out.
Take care.
iCloud backup problem
