Phone Trade-in

I recently purchased a new iPhone and will be trading in my old one. Apple sent me a prepaid shipping label that has FedEx on it. Do I need to drop it off at a FedEx store for it to be shipped?

iPhone 11, iOS 14

Posted on Dec 14, 2020 7:36 AM

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Posted on Dec 14, 2020 7:53 AM

You can either drop it off at a FedEx location or call them and arrange a pickup. Same way as you’d shaping anything from home with FedEx.

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Phone Trade-in

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