Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad trade in question

I’m trading in my IPad. I have received my new one and erased the old one. I’ve packaged my old one to ship using the provided FedEx label and box. What now? Does Apple arrange for FedEx to pick the package up at my house? Or do I need to contact FedEx for pickup?

Posted on Jan 2, 2021 7:27 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2021 9:14 AM

Hi Whistle2,


While shipping your trade-in back is free, you do have to either drop the package off at a FedEx Drop-Off location, or as you said, arrange for FedEx to come and pickup your package. If you're interested in finding a FedEx Drop Off location, you can use this tool on the FedEx Website: https://www.fedex.com/locate/index.html?locale=en_US#


Hope this helps,

Hedgehog68

1 reply
Question marked as Top-ranking reply

Jan 2, 2021 9:14 AM in response to Whistle2

Hi Whistle2,


While shipping your trade-in back is free, you do have to either drop the package off at a FedEx Drop-Off location, or as you said, arrange for FedEx to come and pickup your package. If you're interested in finding a FedEx Drop Off location, you can use this tool on the FedEx Website: https://www.fedex.com/locate/index.html?locale=en_US#


Hope this helps,

Hedgehog68

Ipad trade in question

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.