Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone repair

why is my iphone 7 stuck on the apple logo and will not come off the apple logo

iPhone 7, iOS 14

Posted on Dec 14, 2020 12:39 PM

Reply
Question marked as Best reply

Posted on Dec 14, 2020 12:41 PM

Do a Forced Restart


Press and hold BOTH the power and home buttons at the SAME TIME (keep holding past the swipe to power off) until the Apple Logo reappears, then let go.


Hopefully normal operation will resume when your phone comes back up.

1 reply

iphone repair

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.