You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to retrieve serial number

Hello,


I am trying to reinstall MacOS but I keep on getting an "empty bag" message. So after running out of options I decided to reach out to Apple Support. They are asking for the serial number, where can I find that number from the Recovery Utility?


Thank you!

Posted on Dec 14, 2020 12:45 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2020 3:35 PM

To followup Grant's information:



You may need a magnifying glass.

2 replies

Unable to retrieve serial number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.