Apple Event: May 7th at 7 am PT
Hi
I am having some troubles with my macbook update. I was trying to contact apple, they asked my serial number. Once I use my serial number from about this Mac and use the number it says doesn't exist.
MacBook Pro 15″, macOS 10.13
Have you had the motherboard replace at any time? That can trigger a bad search for the original serial no.
Is the serial no. listed on the bottom of the laptop?
I'd give Apple Support a call to get it sorted out.
Have you had the motherboard replace at any time? That can trigger a bad search for the original serial no.
Is the serial no. listed on the bottom of the laptop?
I'd give Apple Support a call to get it sorted out.
I tried to use my serial number and says that doesn't exist.
