AirPods Pro not qualified for Apple care

hi,

first of all, i just purchased a new Airpod Pro. and trying to get Apple CAre for it, the message said this device is not qualified for Apple care. Serial # is: H1****C6L.

Do you know why.??

Thanks,

Cindi

[Edited by Moderator]

Posted on Dec 14, 2020 12:58 PM

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1 reply

sberman

Level 10

272,760 points

Dec 14, 2020 1:25 PM in response to cindi149

Try here.

AppleCare Products - Headphones - Apple

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AirPods Pro not qualified for Apple care

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