My iphone 11 has poor sound quality on the other end of the call. Callers complain that I am breaking up but I can hear them ok.

My calls are constantly breaking up. My signal bars drop without movement by me or the phone. I can hold it steady and see it go from 3 to 2 bars. The people I talk to say it keeps breaking up even when the bars stay constant at 2 or 3.

I have no problems hearing them.

I turned off my wifi and tried just using the LTE network. It seems like it might have made a slight difference, but it still breaks up. Different locations in my house and outside don't make any difference.

The above link about the microphones doesn't seem to apply. I took the case off and there is no debris underneath. My phone is 5 months old. I have iOS 14.2 installed. My carrier is ATT. Is this an issue with the 11?

Hello bev122,

We can understand the concern of your callers complaining of your voice breaking up on calls. We're happy to help you with this. You can find some steps to resolve this issue here:

If the microphones on your iPhone aren't working

Let us know if this helps, and we can go from there.

Have a great day!